Post Mobile Support

You will easily find the answers to the most frequently asked questions in connection with La Poste Services in the following FAQ. 

We are here to help you.

Quick access

Get and Pay Your Bill

Roaming

Prepaid

Useful Forms

Frequently Asked Questions

New customer

New customer

New Customer - Number Transfer
Contract and my customer account

Contract and my customer account

My Account - Transfer and Termination - Copy 
Line and cost management

Line and cost management
Control My Costs - Roaming - Paid Services - Reactivate My Line - Number and SIM Card
Pay and recharge

Pay and recharge
Bills - Payments - Prepaid
Troubleshooting

Troubleshooting
Troubleshooting
Additional services

Additional services
Options - Wi-Fi Calling - Voicemail - SBB FreeSurf

Good to know!

My Account
In My Account, you can directly: 

  • Manage your subscriptions
  • Add any options you may need
  • View details of your usage
  • Receive and pay your bills, etc.
More information here
Pay and Recharge

Pay and Recharge
You can pay or recharge via:

  • Direct debit
  • eBill
  • Credit card in My Account 
  • E-banking
  • TWINT
  • PostFinance card
More information here
Option - Data Packs

Option - Data Packs
You used up all your data included in your subscription or you need extra data? 

You can add Data Packs for mobile data use in Switzerland and abroad in My Account.

More information here

Do you need more information?

Our teams are here to help you.

Contact Center

0800 701 801
(24/7, free in Switzerland)

0800 701 801

Write to us

Send your request directly to 
our specialists online. 

Online Form

Post branches

You can visit us directly at one of our branches.

Our branches

Our address

Post Mobile
powered by Salt Mobile SA
Avenue de Malley 2
CH-1008 Prilly

Localization